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Select the profile called "<company name>-otp"

1. Change your password

You can change your password at:

If you do not have a password, or forgot it, a new one can be made via:

Username has been created by Netic, it is usually your email address.

2. Create your Google Authenticator Token

Enter your username and password at:

Scan the barcode in the Google Authenticator or Lastpass App.

The code displayed by the Google Authenticator App is called <OTP code>

3. Install Software

To install Cisco's VPN client "Cisco AnyConnect", log on to

Select a profile named "<company name>-otp"

Username: <username>

Password: <password><OTP code>

Client can now be installed from the site

4. Log in to the Cisco VPN client


Select a profile named "<company name>-otp"

Username: <username>

Password: <password><OTP code>


Make sure the time on your phone is correct

Try creating a new password

If you got a new phone, contact us at and ask us to delete your token.

Order / Support

If you wish to order, or have forgotten your username or password, you can contact us and request a new one at